SOLUTION

Interaction Prototype (Polishing Ongoing)

Link to clickable Hi-fi Prototypes

AUDIENCE RESEARCH

The Kindergarten - Usually using virtual currency recycling, without long-term financial intelligence education program.

Generally, it are some role-playing games for children to get virtual currency in the bank and spend money in the “online supermarket” to help them understand the process of basic transactions, which is similar to the popularization of life knowledge. Concept of money cultivation: it belongs to a short-term activity, the end of which is the virtual currency recycling, and the record of no bank account. There is no long-term financial intelligence program.

The Parents -They are lacking of planning and specific knowledge, they do not know how to start and lacking of direction and better auxiliary tools.

Most parents have the intention to cultivate their children's financial intelligence, but generally they are lacking of planning and specific knowledge, they do not know how to start and lacking of direction and better auxiliary tools. Especially in view of the less and less use of physical money, how to cultivate the correct and healthy concept of money and the concept of virtual currency made many parents headache.

The Exports - Experts suggest that the child financial intelligence training program is:

Age 3⃣️: Recognize notes and coins;

Age 4⃣️: Learn to use money to buy simple things, such as paint brushes, bubble gum, snacks;

Age 5⃣️: Understand that money is the reward of labor, and the correct exchange of money and goods activities;

Age 6⃣️: Can count a large number of money, began to learn to save money, develop "their own money" awareness;

Age 7⃣️: Can get a sense of the price tag of goods and their own money, to confirm their purchasing power;

Age 8⃣️: Know how to deposit money in a bank account and find ways to earn pocket money, such as getting paid for selling used newspapers.

Preliminary Summary -

The following aspects should be taken as the starting point to cultivate children to establish a correct money concept:

• Develop self-reliance

• Pay for your own expenses

• The correct view of money gains and losses

• Parents play as an exemplary role.

USER INTERVIEWS SUMMARY

METHODS

1. Questionnaire

We received a total of 94 valid questionnaires and obtained preliminary analysis results based on our questionnaire protocol, on which we made the visual data graphs are also as follow:

2. Secondary Research

According to the research reports, we summarized the development level table of children of all ages:

3. Persona

The significance of the persona is to help us understand the user's needs, imagine the user's use of the scene, we expect to see the user's deep motivation and psychology through the user behavior image, and to pave the way for the user's journey map

4. User Journey Map

Through the user journey map, we wanted to ensure that all of our ideas and requirements become visible design solutions - The 5 highlighted ones in purple

IDEATION

1. From User Needs to Product

• From the previous brainstorming, background research, user interviews and questionnaires, we obtained inspirational insights

• We explored from demand mining management to product planning definition, summarized, analyzed and logically sorted out, and further promoted our products

2. HMW Qs & Product Positioning

3. Design Highlight

DESIGN & EVALUATION (Ongoing)

From problems to solutions

• User Flows

• Wireframing

• Usability Testing

• What did we test - primarily to see if children could interact meaningfully with the product

  • A - Effectiveness (proportion of tasks completed independently)

  • B - Time and accuracy for completing the task

  • C - Satisfaction (users' subjective evaluation of operation difficulty/favor/intention to use again)

  • D - Finding usability problems (e.g., frustration shown by users in use/not seeing what they should see/saying they did the job but didn't/deviating from the successful operation)

• What did we conclude

  • A - effectiveness: for older children with a certain basis in arithmetic, most of them can understand the function of the product and have the ability to complete tasks independently. But for children under 6 years of age, certain AIDS are needed, and the product can lose some functions

  • B - Likewise, there is a slight difference in completion time among different age groups, with preschoolers taking longer

  • C - children are interested in the cute interface, some voice functions are also good to help them understand the product, and financial games can also attract their attention and play a role in cultivating financial intelligence

  • D - Younger children can't fully understand the product's meaning and tend to lose patience; Most children are still not interested in bookkeeping. Even though they are attracted by AR function at the beginning, they are still easy to give up bookkeeping

• What we learned from the users’ feedback & testing iteration

  • Focus on specific age for functional refinement, make the product more targeted

  • More diversified and interesting methods are needed to cultivate financial intelligence for children

FINAL DESIGN

How we solved the problems

• Refining IA (Information Architecture)

👇Here are three main user scenarios represented through dynamic prototypes

1. Customized Setup

• The first is initialization Settings, which can be tailored to children's preferences and needs.

2. Interactive game and Rewards

• Real-time feedback is available at every stage of learning, and rewards in the points mall give children moments of pleasure in recognizing their efforts and achievements

• To address parents' concerns about their children's excessive use of electronic devices, set a time limit for each time the device is turned on. If the game is not completed or wish to add a little more time, kids can use the credit to add time card

3. AR Studio and Bookkeeping

• We encourage children to think more, and let them actively record every purchase and develop good financial habits

• The application of AR technology enables children to actively participate in learning, including the recognition of the value of objects, the identification of receipts, and the identification of notes, etc., so as to improve their independent thinking and analytical ability.

TAKEAWAYS

Cover ALL the ideas

Because each team member has many thoughts and ideas about this product, there are often differences of opinion, and there have been some problems in the design process. What our group did was everyone came up with a detailed plan, discussed it, and finally came up with the satisfactory product.

Empathy, empathy, empathy

Four unmarried teenagers have a hard time imagining what their parents think. What we choose to do is to put ourselves in the situation and consider what we will do as parents if we encounter problems. Finally, we find the problem we want to solve most in the parents-children's forum. The process of interviewing children is also a headache. It is difficult for a five-year-old to speak his mind like an adult, and the interviewer needs to think of himself as a child to really discover something new.

Iteration and Collaboration

In a real work environment, designing is a team sport, and it is important for UX designers to effectively communicate design decisions and product iterations from the beginning of the project through implementation. The ability to understand the motivations of developers, product managers, marketers, and other designers is critical to UX designers.

UX Design is an ongoing process

The UX design will evolve over time as new technologies evolve and new feedback is received. As the product develops and changes, the user experience design also needs to be updated.

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